Refund and Cancellation Policy

1. Free pilot first

Every new customer starts with a free pilot after their setup call. The pilot ends after 14 days or 50 new leads received, whichever comes first. You are not charged during the pilot, so you can judge the Service before you pay.

2. Monthly subscription

After the pilot, your plan is billed monthly in advance through Whop. There is no long-term contract.

3. Cancel anytime

You can cancel at any time through your Whop account or by emailing team@hellosetter.com. Cancellation stops future charges and takes effect at the end of the current billing month. Your Service stays active until then.

4. Refunds

Because you try the Service free before paying, monthly payments are non-refundable, and we do not refund partly used months. We will refund in full:

• duplicate charges or charges made in error;
• charges made after you cancelled;
• a month in which we could not deliver the Service at all because of a problem on our side.

5. How to request a refund

Email team@hellosetter.com within 30 days of the charge, with your business name and the date of the charge. Approved refunds go back to the original payment method through Whop, usually within 5 to 10 business days.

6. Contact

team@hellosetter.com